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    Faq

    Can I buy a saree which is ready-to-wear?

    Almost all sarees in our saree section can be stiched as ready-to-wear for an extra charge of Blouse stitching: 450 INR per item, Standard Petticoat: 250 INR, Prestitched Saree: 850 INR. You can customise your blouse by clicking on the options in the box below the prestitched saree option.
     
    What is the length and width of a saree?
    Saree is approximately 1.25 meters in width and 5.30 meters in length without blouse piece.
     
    How can I register as a member?
    On homepage at top you will see “My Account” click on it and you will be redirected to “My Account Page” and at left side panel you can see “Register” button click on it and there you can fill up form for registering yourself.
     
    Is it compulsory to be registered as a member to order items?
    It is compulsory to register as a member to place an order. Register as a Member and avail special Membership benefits, discounts and enjoy shopping with us.
     
    How can I change my password?
    After Logged in click on “My Account” at home page. You will get a screen where in you can change your personal details like address details, password, etc...
     
    Can I place an order with only contact no.?
    Sorry you cannot place an order using only contact no. without clear address and Zip code
     
    How do I sure that you have correctly registered the placed the order?
    After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you want any correction, you are requested to get in touch with emails.
     
    How can I track my orders?
    Once the order is in transit, expected receiving date of shipment, other details about the order and tracking number will be mail to the customer. By Logging into their account they can view the status using the tracking number.
     
    Are the item are sent as per the display on the Web Pages?
    Generally the Products will be similar to the pictures on the web. They will definitely match or exceed all the specifications in terms of weight and size. How ever there may be some variation in the Products color in the image from original product due to various reasons like Configuration of computer monitor, color scheme of computer, lighting of the photograph etc.

    Order accepted only if the selected Item is in stock.
     
    Will I get Courier details?
    We send courier with in 48hours of order placement. And the details mailed to you after the courier dispatched. At any case, if we are delay, due to unforeseen weather conditions or strikes that cannot be overcome, will also be informed to you via Email.
     
    What is the payment methods?
    You can make payment through any International credit cards. Your card will be charged in your local currency even though the prices are mentioned in US$ in our site. We have set up a secure online order system through which your payment is processed.
     
    How secure are my credit card details?
    We adopt latest version of SSL (Secure Socket Layer) Technology with 256-bit encryption, to encrypt your credit card details of ensure highest security for the same.
     
    How secure my personal information and Order details?
    The Personal Information will not be reveal to any one. It is shared only in the process of ending the Order.
    In case of any queries please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.
    You can also email us directly at info@patangsarees.com to immediately get the best possible solutions and information.